Fleet Vehicle Warranty

A lot can happen to your fleet over five years but our warranty has you covered.

We can talk about quality because we really make it happen. Constantly evolving quality standards and controls accompany Kia cars through development, production and your ownership. That’s why we offer a 5-year/100,000 km warranty. By redefining quality, we make your Kia a reliable asset to your business.

Kia's comprehensive fleet warranty coverage leads the industry across Canada.

Keep your Total Cost of Ownership as low and predictable as possible with standard warranties that outlast how long most fleets keep vehicles. That mean's 0 in unexpected maintenance and repairs.

Our outstanding Fleet Warranty Coverage includes:

1-year/20,000 km - First-year adjustments covering consumable items such as bulbs, wiper blades, fuses, brake pads, etc.*

5-year/100,000 km - Worry-free comprehensive warranty covering virtually the entire vehicle.*

5-year/100,000 km - Powertrain Warranty covering the engine, transmission, axles, differentials and driveshafts.*

8-year/130,000 km - Major Emission Components that guarantee that the car will conform with government emission regulations.*

5 year/ unlimited mileage - 24/7 roadside Assistance covers you in case of a mechanical breakdown.

8-year / 150,000 km Hybrid - Plug-In Hybrid, Electric Vehicle (EV) Components

We tested the new Kia Sorento to the limits. 

Driven 27 times around the world.

Before it was launched, the new Kia Sorento was driven under the most extreme conditions for more than 1.1 million kilometres – the equivalent of going 27 times around the world. It’s a great example of our dedication to quality. All new Kia cars are verified by our Global Quality Centre against four key criteria.

Driving Comfort:
Optimization of ride comfort, cabin insulation and steering stability.

Zero Defect Quality:
Electronic system performance and reliability in weather extremes.

Emotional Quality:
Evaluation of seat performance, ergonomic design of controls and sensory satisfaction.

Durability:
1.1 million kilometres of testing in different conditions around the world.

Frequently asked fleet warranty questions.

Fleet vehicle customers ask us these questions most often. Don't see a question or answer to match your specific situation? Connect with us and we'll help you out directly. 

  • What are the components of total cost of ownership?

    There are several key components to total cost of ownership. Some of the most important fleet TCO components include:

    Acquisition Costs - this includes the purchase price of the vehicle, supplier margin, costs to operate the purchasing department, transport and delivery charges, packaging, customs duties, and any associated financing costs.
    Operating Expenses - operating expenses include the cost of operating fleet vehicles. For example, stock management, depreciation costs, fuel, taxes, insurance, administrative costs, etc.
    Repair and Maintenance Costs - this includes all the costs associated with keeping fleet vehicles in good working condition. Fleet maintenance and repair costs may include the cost of new tires and brakes, oil changes, and preventative maintenance work.
    Resale Value - the amount that the vehicle (or fleet) will be sold for when it is retired should also be accounted for in TCO.
    Downtime - when a vehicle is not on the road, it is not providing value. This opportunity cost, or the amount of revenue and goodwill that is lost as a result of downtime, should be considered by fleet managers as a cost to the business.

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  • What is total cost of ownership?

    Total cost of ownership refers to the total cost of purchasing and operating a vehicle. This includes all costs associated with the vehicle for the length of ownership.

    While total cost of ownership commonly relates to the costs associated with a single vehicle, fleet total cost of ownership refers to the cost of purchasing and operating an entire fleet.

    There are many components of fleet total cost of ownership. In general, it includes the purchase price, as well as the costs to operate and maintain fleet vehicles. Many fleet managers also consider downtime as an expense. 

    Fleet total cost of ownership is often referred to as TCO or fleet management costs.

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  • How to reduce total cost of ownership?

    There are many ways to reduce fleet total cost of ownership. First and foremost, fleet managers should focus on effectively tracking TCO variables such as downtime, maintenance and repair needs, as well as operating costs. As a result of accurate tracking, fleet managers can reduce TCO using the detailed information provided.

    In general, some of the most effective ways to reduce total cost of ownership include:

    Acquiring the right vehicles for your business and industryImplementing new technology that will assist in reducing day-to-day operating expensesInvesting in eco-friendly vehiclesPerforming preventative maintenance on fleet vehiclesReplacing older fleet vehicles before resale value and maintenance costs are significantly impacted by the vehicle’s age

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  • Why is TCO important?

    TCO is important to calculate because it helps fleet managers and owners better manage their fleet. Fleet total cost of ownership demonstrates the true costs of owning and operating a fleet. Therefore, using this information, fleet managers and owners can track costs and determine how to optimize fleet performance to maximize their return on investment. Fleet total cost of ownership can also help fleet managers recognize and address safety-related issues and identify how new technology can assist with fleet management. Most importantly, TCO can help with important financial and business decisions. 

    For example, accurate TCO figures can assist with detailed financial reporting, decisions about when to replace fleet vehicles, maximizing profitability and ROI, and monitoring vehicle and driver performance.

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  • How do you calculate total cost of ownership?

    To calculate total cost of ownership, many fleet managers and owners can use the following TCO formula:

    Individual Total Cost of Ownership = Acquisition Costs + Operating Expenses + Maintenance Costs [+ Downtime Costs*] - Resale Value

    This formula will provide the TCO for a single vehicle in your fleet. To find fleet total cost of ownership, simply add the TCO for each vehicle in your fleet together.

    Please keep in mind that this formula may not be the same for fleets in all industries. It is important to consider the costs associated with your specific industry and fleet in order to arrive at an accurate TCO calculation.

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  • Are used vehicles still covered under factory warranty?

    Yes, the Factory Warranties remain where vehicles are inside the mileage and duration caps. This includes fleet and commercial vehicles.

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  • What is the bumper to bumper warranty on a Kia?

    Kia offers a 5-year/100,000 km worry-free comprehensive warranty covering virtually the entire vehicle.

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  • Can you extend a Kia warranty?

    Kia offers a range of extended warranties.

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  • Does Kia’s warranty cover tires?

    The tire manufacturer warrants the tires on your Kia vehicle. Please contact your specific tire manufacturer for warranty information.

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  • What voids a Kia warranty?

    Modifications which cause your vehicle to deviate from the manufacturer’s original specifications may void certain parts of the Kia warranty. Damage or failures caused by lack of proper maintenance are not covered under warranty.

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  • Can you transfer a Kia warranty?

    Each coverage period begins on the date of retail delivery to the first purchaser or the date the Kia vehicle is first placed into service. Any remaining portion of the warranty is fully transferable to subsequent owners.

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  • What does a Kia warranty cover?

    Every Kia comes with a 5-year (100,000km) Comprehensive Warranty, as well as New Vehicle Limited Warranty, Powertrain Warranty, Limited Warranty Covering Perforation from Corrosion, and Emission Control System Warranty.

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Warranty and consumer information manual.

The Warranty and Consumer Information Manual provides important information on all warranties regarding your vehicle model year. Kia Canada’s Manufacturers Defect Warranty includes New Vehicle Limited Warranty, Powertrain Limited Warranty, Limited Warranty Covering Perforation from Corrosion and Emission Control System Warranty. If your vehicle is equipped with an audio system, you will also have a Kia Integrated Audio Systems Manual explaining its operation. We urge you to read these publications carefully and follow the recommendations to help assure enjoyable and safe operation of your Kia vehicle.

Kia offers a great variety of options, components and features for its various models. Therefore, the equipment described in this manual, along with the various illustrations, may not all be applicable to your particular vehicle. The information and specifications included in these manuals were accurate at the time of printing. Kia Motors reserves the right to discontinue or change specifications or design at any time without notice and without incurring any obligation. If you have any questions, always check with your Kia Dealer.

We assure you of our continuing interest in your motoring pleasure and satisfaction in your Kia vehicle.

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